Send an Email When Applicant Status is Updated

Simplify your communication process by setting up triggers to automatically send predefined email templates to applicants when their status is updated. This powerful trigger, configured via API, allows you to set up multiple automated emails for different stages of your recruiting workflow. This ensures applicants receive timely and relevant updates throughout their application journey. By automating these communications, you can enhance the candidate experience, maintain consistency, and reduce manual effort. In this guide, we'll walk you through the steps to set up these API-based triggers in your Applicant Tracking System (ATS).

Event Type

• app_status_updated

Action Type

• send_email_template

Required Data

• template name: This will be the exact name of the message template shown in the UI.
• status : The applicant status that will trigger the action to take place.

Example Request

{
  "event_type": "app_status_updated",
  "action_type": "send_email_template",
  "data": {
  	"template_name": "This is the name of the template!"
  }, 
    "conditions": { "if": { "and": { "==": [{ "app": "status" }, "ADD STATUS HERE"] } }}}

Notes

• Account level credentials will need to be utilized for this trigger.
• Any changes made to the template or status names in the UI will affect the trigger. You will need to update the trigger with the new status and/or template names accordingly.